Warranty
Paraclete Aviation Life Support Limited Warranty for Rotary Wing Helmets
Experience peace of mind with our comprehensive limited warranty, specially designed for your aviation safety. Our commitment at Paraclete Aviation Life Support is to ensure your complete satisfaction, emphasizing our rotary wing helmet's reliability and the quality of our customer service.
Warranty Specifications
Electronics: Enjoy a full year (1-year) warranty, covering all parts and labor, ensuring your helmet's electronic components meet the highest standards of performance.
Helmet Shell: We stand behind the durability of our rotary wing helmet shells with a five-year (5-year) warranty, a testament to our confidence in our product's quality.
Filing a Warranty Claim
Encounter an issue? We're here to help. Please reach out to our dedicated support team at Support@paracletelifesupport.com. Our professionals are ready to assist you with all your helmet concerns.
For warranty services, ship your helmet to us at 1760 Jardco Drive, Clarksville, TN 37040. Return shipment arrangements are our responsibility, ensuring a smooth, cost-effective process for you.
Warranty Coverage
Our warranty includes manufacturing defects, highlighting our commitment to unparalleled quality standards in aviation safety equipment. However, damages due to improper use or handling are not covered.
For optimal safety and performance, Paraclete, as a trusted manufacturer, advises that clients schedule an annual inspection of their rotary wing helmets. Keeping detailed inspection records and undertaking a professional refurbishment every three years by certified experts is recommended. This routine ensures your helmet meets consistent safety and operational standards.